1. General Refund Eligibility

We understand that sometimes a service may not meet expectations. Refunds are considered under specific circumstances, as outlined below:

• Refund requests must be submitted within 3 days of the purchase date.
• Refunds are generally issued for technical issues that prevent you from accessing or using the service as intended.
• We do not offer refunds for "change of mind" after a service has been used or accessed.

2. Subscription Refunds

For subscription-based services, such as monthly or annual plans, refunds are subject to the following conditions:

• Monthly Subscriptions: Monthly subscriptions are typically non-refundable once the billing cycle has commenced. However, if you experience a technical issue preventing access, we may provide a prorated refund or credit based on the remaining days in the billing cycle.
• Annual Subscriptions: If you cancel an annual subscription within 3 days of the purchase, you may be eligible for a partial refund, minus a processing fee. After this period, annual subscriptions are generally non-refundable.

3. One-Time Purchase Refunds

One-time purchases (such as customized mantras or premium add-ons) are generally non-refundable once the purchase has been completed and the content has been delivered. Refunds may only be issued in cases where the product or service was not delivered as promised or if there is a proven technical issue that prevents access.

4. Refund Process

To request a refund, please follow these steps:

1. Contact Us: Reach out to our support team at [aijaishriram[at]gmail[dot]com] or through our contact form. Include your name, account details, purchase date, and reason for requesting a refund.
2. Evaluation: Our team will review your request and determine eligibility based on this policy. We may request additional information to assist with our evaluation.
3. Resolution: Once your request has been reviewed, we will notify you of the approval or denial of your refund. Approved refunds will be processed within 10 business days and credited back to the original payment method.

5. Non-Refundable Situations

Refunds will not be granted under the following conditions:

• Change of Mind: We do not issue refunds if you change your mind after making a purchase or accessing the service.
• Failure to Cancel: If you fail to cancel a subscription before the renewal date, we are unable to offer a refund for the automatic renewal charge.
• Promotional Offers: Services purchased at a discounted or promotional rate are typically non-refundable.
• Service Misuse: If our terms of service were violated or if misuse of the service is detected, we reserve the right to deny refund requests.

6. Cancellations

You may cancel your subscription at any time through your account settings. Cancellations are effective at the end of the current billing period, meaning you will retain access to the service until the period expires. No refunds are provided for unused days in a billing cycle after a cancellation request.

7. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions or need assistance with a refund request, please contact our support team:

• Email: [aijaishriram[at]gmail[dot]com]

Our team is here to help and will do our best to resolve any issues in a fair and timely manner.