1. Shipping Locations

We currently ship products to the following locations:

• Domestic (within India)
• International shipping to selected countries

Please note that shipping availability may vary based on the product and destination. If you have questions about whether we ship to your location, feel free to contact our support team.

2. Processing Time

Once your order is placed, please allow [X business days, e.g., 1-3 business days] for processing. During peak times (such as holidays or promotional periods), processing may take slightly longer. You will receive an email confirmation with tracking information once your order has been shipped.

Note: Orders are processed and shipped on business days only (Monday to Friday, excluding holidays).

3. Shipping Rates and Delivery Times

Shipping costs are calculated at checkout based on the shipping method selected and the destination. Here is a general overview of our shipping options:

• Standard Shipping: Estimated delivery within [X business days, e.g., 5-7 business days] domestically and [X business days, e.g., 10-15 business days] internationally.
• Expedited Shipping: Estimated delivery within [X business days, e.g., 2-3 business days] domestically and [X business days, e.g., 5-10 business days] internationally (available only in select regions).
• Free Shipping: We offer free standard shipping on orders over [X amount, e.g., $50] within [Country].

Delivery times are estimates and may vary based on the carrier and destination. We are not responsible for delays caused by the shipping carrier or customs clearance for international orders.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email containing tracking information. You can use the provided tracking number to monitor the status of your shipment on the carrier’s website. If you do not receive a tracking email within the processing time, please contact us at [aijaishriram[at]gmail[dot]com].

5. International Shipping and Customs Fees

For international orders, additional customs fees, import duties, and taxes may apply depending on your country’s regulations. These fees are not included in the shipping cost and are the responsibility of the customer. Please contact your local customs office for further information regarding additional charges.

JAISHRIRAM.AI is not responsible for any customs delays, and international shipping times may vary depending on customs procedures.

6. Address Changes

Please ensure that your shipping address is correct at the time of checkout. If you need to make changes to the shipping address after placing an order, contact us immediately at [aijaishriram[at]gmail[dot]com]. We will do our best to update your information, but address changes cannot be guaranteed once the order has been processed and shipped.

7. Lost or Damaged Packages

We take great care in packaging and shipping your order. However, if your order arrives damaged or is lost in transit, please follow these steps:

• Damaged Packages: If your item arrives damaged, please contact us within [X days, e.g., 7 days] of receiving the item. Send us a photo of the damaged item and packaging at [aijaishriram[at]gmail[dot]com]. We will review the claim and, if eligible, arrange a replacement or refund.
• Lost Packages: If your tracking information shows that the package was delivered but you did not receive it, please check with neighbors or your local post office first. If the package is still missing, contact us at [aijaishriram[at]gmail[dot]com], and we will work with the carrier to investigate the issue.

JAISHRIRAM.AI is not responsible for packages lost or damaged by the carrier, but we will do our best to help resolve the issue.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at [aijaishriram[at]gmail[dot]com]. Cancellations can only be processed if the order has not yet been shipped. Once an order has shipped, it cannot be canceled, and you may need to follow our return process instead.

9. Returns and Refunds

For information on how to return an item or request a refund, please refer to our Refund Policy. Note that shipping costs are generally non-refundable unless the return is due to our error (e.g., wrong or defective item).

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please reach out to us at:

• Email: [aijaishriram[at]gmail[dot]com]

We’re here to help and will do our best to ensure your order reaches you promptly and safely.